FAQ

1. What services do we offer?

We offers a variety of holistic and therapeutic treatments, including traditional Thai massage, organic Thai treatments, holistic facial lifting using 100% natural products from Japan, and natural Asian facial beauty treatments. All treatments are designed to provide a luxurious, chemical-free experience.

 

2. How do I book an appointment?

Appointments are available exclusively by 1 day in advance booking. You can schedule your appointment by contact us or use chat box directly or through our website.

 

3. What are your operating hours?

We operate by appointment only. Please contact us to arrange a time that best suits your schedule.

 

4. What products do you use in your treatments?

We use 100% natural and organic products, sourced primarily from all around the world such as Thailand, Canada, Japan and The US. Our commitment is to provide treatments free of chemicals, ensuring a pure and holistic experience.

 

5. Can I book treatments for couples?

Yes, we offer treatments for individuals and couples.

 

6. Do you offer any special packages or promotions?

Yes, we offer Value Package and periodically offer special packages and promotions. And 10% off first time customer with Promo code: FIRSTTIME10. Please check our website or contact us directly for current offers.

 

7. Is there parking available at the spa?

Unfortunately, there is a parking lots nearby available and street parking. 

 

8. What should I expect during my first visit?

Please arrive 10-15 minute upon your appointment. 

Upon arrival, you will be welcomed by our friendly staff who will guide you through your treatment options. We will conduct a brief consultation to understand your needs and preferences to tailor the treatment accordingly.

 

9. What should I wear to my appointment?

For Thai massage, you can wear comfortable clothing or use the spa cloth provided. For other massages, we will ask you to keep your underwear on to ensure your comfort and privacy.

 

10. What is your cancellation policy

We understand that sometimes plans change. Please notify us at least 6 hours in advance if you need to cancel or reschedule your appointment to avoid any cancellation fees.

​

11. Are your treatments suitable for all skin types?

Yes, our treatments are designed to be gentle and effective for all skin types. During your consultation, we will assess your skin type and recommend the best treatment for you.

 

12. Do you offer gift certificates?

Yes, we offer gift certificates that make perfect gifts for any occasion. Please contact us to purchase a gift certificate.

 

If you have any other questions or need further assistance, feel free to reach out to us. We're here to ensure you have a relaxing and rejuvenating experience!